Reyes & Sterling LLP·Johnson v. Pacific Freight Systems, Inc.
Records department, Daniel speaking — what can I do for you?
Hi Daniel, Margot here, calling from Atlas on behalf of Reyes and Sterling LLP. We've got a subpoena on file over at your clinic for a patient named Emily Johnson, date of birth April 28th, 1993 — just wanted to check in on the status of those records.
Sure, let me look that up. What's the case name, and what date-of-service range are you requesting?
Absolutely — the case is Johnson versus Pacific Freight Systems, Inc., and we're looking for the complete treatment records covering the full period specified in the subpoena.
We do have the records ready to go, but there's a retrieval fee that needs to be paid before we're able to release anything.
No problem at all — can you give me the dollar amount? I'll get it in front of the right people on our end right away.
The total comes out to six hundred dollars based on the page count.
Perfect, six hundred dollars — noted. I'll push that for authorization today and follow up with you to sort out payment. Once that clears, are we looking at a same-day turnaround on the release?
That's right — as soon as the payment goes through, we can release them the same day.