Reyes & Sterling LLP·Ramirez v. Anchor Marine Services
Thank you for calling Riverstone Medical Center. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Medical records, Janet speaking — what can I do for you today?
Hey Janet, my name is Margot, calling from Atlas on behalf of Reyes and Sterling LLP. We've got a subpoena on file with your facility for records belonging to Thomas Ramirez, date of birth July 22nd, 1970, and I'm just checking in to see where things stand with that.
Sure, give me a moment to look that up. Can you tell me the case name and the date-of-service range you're requesting?
Absolutely — the case is Ramirez versus Anchor Marine Services, and we're looking for the complete treatment records covering the period specified in the subpoena.
So I'm seeing the request here, but our compliance team has flagged it — they're saying they need a signed HIPAA authorization before anything can go out, and it's also showing that the requesting attorney wasn't properly pre-noticed.
Got it. The subpoena duces tecum we served was issued in accordance with Code of Civil Procedure section 1985.3 — the consumer notice went out along with it. I can resend the proof of service along with a re-noticed authorization this afternoon. Would that be enough to lift the compliance hold?
Yes, if you can get me that re-noticed authorization and the proof of service, I should be able to move it forward — send those over and I'll take them straight to compliance myself.
Great, I'll get those to you within the hour. Once compliance gives the green light, what kind of turnaround are we looking at for the records to go out?
Realistically you're probably looking at Friday, as long as compliance is able to clear it by tomorrow.