Reyes & Sterling LLP·Patel v. Goldline Transit Authority
Thank you for calling Willowbrook Laboratories. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Records department, Elizabeth speaking — what can I do for you?
Hi there, Elizabeth, my name is Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We have a subpoena on record for a patient named Susan Patel, date of birth February 13th, 1989, and I just wanted to check in on the status of those records.
Sure, give me a moment to look that up. Could you provide the case name and the date-of-service range you need covered?
Absolutely — the case is Patel versus Goldline Transit Authority, and we're looking for the complete treatment records covering the timeframe listed on the subpoena.
Ah, yes — Susan Patel, I've got her right here. Actually, those records are ready.
Oh, perfect. Would it work to upload them through the secure portal link we included in our email, or do you need me to verify that address for you?
No, the portal link is fine — I can get those uploaded for you this afternoon.
Fantastic — I'll keep an eye out for them later today. Really appreciate you getting on top of this so quickly.