Reyes & Sterling LLP·Harris v. Summit Auto Group
Thank you for calling Verde Mesa Medical Center. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Medical records, Kofi speaking — what can I do for you?
Hey Kofi, my name's Margot, I'm with Atlas, reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on file over there for a patient named Nancy Harris, date of birth May tenth, 1969, and I just wanted to check in on the status of that request.
Sure, give me a second to look that up — can you give me the case name and the date-of-service window you need?
Absolutely — the case is Harris v. Summit Auto Group, and we're looking for the complete treatment records covering the timeframe specified in the subpoena.
Okay, so the records are actually ready to go — we just need a retrieval fee taken care of before we can send anything out.
That's totally fine — what's the dollar amount? I'll start the approval process on our end right now.
The total comes out to six hundred dollars based on the page count.
Perfect, six hundred — noted. I'll get that sent off for authorization today and circle back to sort out payment. Once it goes through, are we looking at same-day release?
That's right — soon as the payment clears, we can get those out to you the same day.