Reyes & Sterling LLP·Lee v. Goldline Transit Authority
Thank you for calling Ironwood Radiology. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Medical records department, Jessica speaking — what can I do for you today?
Hey Jessica, my name is Margot, I'm with Atlas reaching out on behalf of Reyes & Sterling LLP. We've got a subpoena on file with you for a patient named David Lee, date of birth March 28, 1980, and I'm just checking in on the status of that.
Sure, let me bring that up — can you give me the case name and the dates of service you need covered?
Absolutely — the case is Lee v. Goldline Transit Authority, and we're looking for the complete treatment records for the date range specified in the subpoena.
I do see the request here, but our compliance team has put a flag on it — they're requiring a signed HIPAA authorization before anything can go out, and it's also showing that the requesting attorney wasn't pre-noticed on this.
I hear you on that. The subpoena duces tecum we served was issued in accordance with Code of Civil Procedure section 1985.3 — the consumer notice went out alongside it. I can get you a re-noticed authorization and the proof of service resent today. Would that be enough to lift the compliance hold?
Yeah, if you can send over the re-noticed authorization and the proof of service, that should be what I need to move it forward — get it to me and I'll personally walk it over to compliance.
Great, I'll have everything over to you within the hour. Once compliance gives the green light, what's your realistic turnaround on getting those records released?
I'd say Friday at the earliest, as long as compliance is able to clear it by tomorrow.