Reyes & Sterling LLP·Hill v. Redwood Transit District
Records department, Mary speaking — what can I do for you today?
Hi Mary, my name is Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on file with your facility for a patient named Nancy Hill, date of birth January 19th, 1983, and I'm just trying to get a status update on where things are.
Sure, give me a moment to find it. Can you tell me the case name and the date-of-service range you need covered?
Absolutely — the case is Hill versus Redwood Transit District, and we're looking for the complete treatment records for the time frame specified in the subpoena.
I'm looking at the request now, and our compliance team has put a hold on it — we're going to need a signed HIPAA authorization before anything can go out, and it also looks like the requesting attorney wasn't pre-noticed on this one.
Got it, I appreciate you flagging that. The subpoena duces tecum we served was issued in accordance with Code of Civil Procedure section 1985.3, and the consumer notice went out along with it. I'm happy to send over the proof of service and a re-noticed authorization today if that's what it takes to get the compliance hold lifted — would that work?
Yes, if you can get me both the re-noticed authorization and the proof of service, that should be enough for me to move it through — send those over and I'll take them straight to compliance myself.
Wonderful — you'll have everything within the hour. Once compliance gives the green light, what kind of turnaround are we looking at for the records to go out?
If compliance clears it tomorrow like I'm expecting, you're probably looking at Friday for the records to be released.