Reyes & Sterling LLP·Davis v. Crestline Apartments, LP
Medical records, Elizabeth speaking — what can I do for you today?
Hi Elizabeth, my name is Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We have a subpoena on file with your facility for records pertaining to Thomas Davis, date of birth June 11, 2002, and I wanted to check in on the status of that request.
Sure, give me just a moment to look that up. Can you provide the case name and the date-of-service range you need covered?
Absolutely — the matter is Davis v. Crestline Apartments, LP, and we're looking for the complete treatment records covering the time period specified in the subpoena.
We do have those records ready to go, but there's a retrieval fee that needs to be taken care of before we're able to release anything.
Understood, no issue there — what's the total amount? I want to get the approval process started on our end right away.
The fee comes out to six hundred dollars based on the page count.
Okay, six hundred dollars — noted. I'll submit that for authorization today and give you a call back to sort out the payment. Once it goes through, are you able to turn the records around the same day?
That's correct — same-day release as soon as the payment has cleared.