Continental Casualty Group·Scott v. Anvil Manufacturing, Inc.
Medical records department, Fatima speaking — how can I help you today?
Hi there, Fatima — my name is Margot, I'm calling from Atlas on behalf of our client Continental Casualty Group. We've got a subpoena on file with your facility for the records of a patient named John Scott, date of birth February 12th, 2000. I just wanted to check in and see where things are at with that.
Sure, give me just a moment to look that up. Can you provide the case name and the date-of-service window you're requesting?
Absolutely — the case is Scott v. Anvil Manufacturing, Inc., and we're asking for the complete treatment records covering the timeframe listed on the subpoena.
Okay, I do see the request here, but our compliance team has put a hold on it — they're indicating we'll need a signed HIPAA authorization before any records can go out, and it's also showing that the requesting attorney wasn't pre-noticed as required.
I appreciate the heads-up on that. The subpoena duces tecum we served was issued in accordance with Code of Civil Procedure section 1985.3 — consumer notice was included at the time of service. I'm happy to resend the proof of service along with a re-noticed authorization this afternoon. Would having those documents in hand be enough to lift the compliance hold?
Yes, if you can get me that re-noticed authorization and the proof of service, I should be able to move it forward — I'll take it straight to compliance myself once I have everything.
Great, I'll get those over to you within the hour. Once compliance gives the green light, do you have a sense of how quickly the records could be released?
If compliance clears everything by tomorrow, we're probably looking at Friday for the records going out — that's a realistic turnaround.