Reyes & Sterling LLP·Jones v. Sierra Rideshare, Inc.
Verde Mesa Express Care, medical records department — Mary speaking. What can I do for you?
Hi Mary, my name is Margot, I'm with Atlas Medical Records, reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on file for one of your patients — Kevin Jones, date of birth February 25th, 1983 — and I just wanted to check in on the status of that.
Sure, let me take a look. Can you give me the case name and the date-of-service window you need?
Absolutely — the matter is Jones versus Sierra Rideshare, Inc., and we're looking for the complete treatment records covering the timeframe specified in the subpoena.
I do see the request here, but our compliance team has a hold on it — they're requiring a signed HIPAA authorization before anything goes out, and it's also showing that the requesting attorney wasn't pre-noticed prior to the subpoena being issued.
Got it — I do want to flag that the subpoena duces tecum we served was issued in accordance with Code of Civil Procedure section 1985.3, and the consumer notice went out along with it. I can resend the proof of service and a freshly re-noticed authorization today if that would help get the compliance hold lifted.
Yes, if you can get me that re-noticed authorization and the proof of service, I should be able to move it forward from there — send those over and I'll personally walk them down to compliance.
Great, I'll get those over to you within the hour. Once compliance gives the green light, do you have a sense of how quickly the records could be released?
If compliance is able to clear everything tomorrow, you're probably looking at Friday for the records to go out.