Reyes & Sterling LLP·Nguyen v. Goldline Transit Authority
Thank you for calling Sunbelt Regional Medical Center. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Medical records department, Amir speaking — what can I do for you?
Hi Amir, my name is Margot, I'm calling from Atlas on behalf of Reyes and Sterling LLP. We've got a subpoena on file for a patient named Wei Nguyen, date of birth June 9th, 1951, and I wanted to check in on the status of that request.
Sure, let me look that up. What's the case name, and what date-of-service range are you needing?
Absolutely — the matter is Nguyen versus Goldline Transit Authority, and we're looking for the complete treatment records covering the timeframe specified in the subpoena.
Just so you know, our department handles these through fax only — we don't accept them by email. Do you have our fax number on hand?
No problem at all, I can send it right over by fax. Let me just confirm the number with you — and is there anything specific you'd like on the cover sheet so it gets to you directly?
Go ahead and put my name on it along with the word 'subpoena,' and once I've got it in hand I can get started on pulling those records.
Great, I'm sending it now with your name on the cover sheet. Once it's in your queue, roughly what kind of turnaround are we looking at?
You're looking at about a week from when I receive it.