Reyes & Sterling LLP·Harris v. Pacific Freight Systems, Inc.
Medical records department, Joseph speaking — what can I do for you?
Hey Joseph, my name is Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on file over there for a patient named Aisha Harris, date of birth September 20th, 1995, and I'm just trying to get a status update on where that request is sitting.
Sure thing, give me a second to look that up. Can you tell me the case name and the date-of-service window you need covered?
Absolutely — the matter is Harris versus Pacific Freight Systems, Inc., and we're after the complete treatment records for the timeframe specified in the subpoena.
Okay, so I'm seeing the request here, but our compliance team has a hold on it — they're saying they need a signed HIPAA authorization before anything can go out, and it's also showing that the requesting attorney wasn't pre-noticed as required.
Got it — I do want to flag that the subpoena duces tecum we served was issued in compliance with Code of Civil Procedure section 1985.3, and the consumer notice went out along with it. I can resend you the proof of service and a re-noticed authorization today if that would be enough to lift the compliance hold.
Yeah, if you can get me that re-noticed authorization and the proof of service, I should be able to move this forward. Send them over and I'll take them straight to compliance myself.
Great, I'll get those over to you within the hour. Once compliance gives the green light, what's a realistic turnaround on the actual records going out?
Assuming compliance clears it tomorrow, you're probably looking at Friday for the records to go out.