Reyes & Sterling LLP·Anderson v. Sierra Rideshare, Inc.
Thank you for calling Bayshore Diagnostics. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Medical records, Carol speaking. What can I do for you?
Hey Carol, my name's Margot — I'm with Atlas, reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena in place for records belonging to Richard Anderson, born March 18th, 1956, and I'm just trying to get a status update on where things are.
Sure, let me take a look. What's the case name, and what date-of-service window are you working with?
Absolutely — the case is Anderson versus Sierra Rideshare, Inc., and we're after the complete treatment records covering the timeframe specified in the subpoena.
Okay, I'm seeing the request here. I'll level with you — we're really backed up right now. We went through a system migration and everything's running about two weeks behind.
I really do appreciate you being upfront about that. The thing is, this is tied to a subpoena with a firm deadline, so I'm hoping we can find a way to bump it up the queue. Would it help if I sent over the proof of service, or maybe tightened up the date range?
A narrower date range would actually make a real difference. If you can get me just the specific dates you need, I can probably turn this around by the end of next week.
Perfect — I'll get that narrowed range over to you as soon as we hang up. So we're looking at end of next week, and I'll give you a call Wednesday to make sure it's on track?
That works for me. Talk to you Wednesday.