Reyes & Sterling LLP·Gonzalez v. Anchor Marine Services
Thank you for calling Harborview Regional Medical Center. For billing, press 1. For medical records, press 2. For all other inquiries, please stay on the line.
[Selects 2 — medical records]
Records department, Thomas speaking — what can I do for you?
Hey Thomas, my name's Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on record for a patient named Jessica Gonzalez, date of birth May 24th, 1981, and I just wanted to check in on the status of that request.
Sure, let me look that up — can you give me the case name and the date-of-service range you need?
Absolutely — the case is Gonzalez versus Anchor Marine Services, and we're looking for the complete treatment records covering the timeframe specified in the subpoena.
We do have those records ready to go, however there's a retrieval fee that needs to be taken care of before we can release anything.
No problem at all — what's the total, so I can get it in front of the right people on our end right now?
The fee for the page volume comes out to six hundred dollars.
Understood — six hundred dollars. I'll push that over for authorization this afternoon and give you a call back to sort out payment. Once that goes through, are we looking at same-day release?
That's correct — as soon as payment clears, we can release them the same day.