Reyes & Sterling LLP·Lewis v. Harbor Construction Co.
Records department, Mary speaking — what can I do for you today?
Hi Mary, my name is Margot, I'm with Atlas reaching out on behalf of Reyes and Sterling LLP. We issued a subpoena for records on a patient named Kimberly Lewis, date of birth October 22nd, 1941, and I just wanted to check in on the status of that.
Sure, let me bring that up on my end. Can you give me the case name and the dates of service you're requesting?
Absolutely — the case is Lewis versus Harbor Construction Co., and we're looking for the complete treatment records covering the timeframe listed in the subpoena.
I do see the request here, but our compliance team has put a flag on it — they're requiring a signed HIPAA authorization before anything goes out, and it also looks like the requesting attorney wasn't pre-noticed as required.
Got it. For what it's worth, the subpoena duces tecum we served was issued in compliance with Code of Civil Procedure section 1985.3, and the consumer notice went out along with it. I can send over the proof of service and a re-noticed authorization this afternoon — would that be enough to lift the compliance hold?
Yes, if you can get me the re-noticed authorization and the proof of service, I can take those directly to compliance myself and push it through.
Great — I'll have everything over to you within the hour. Once compliance gives the go-ahead, what kind of turnaround are you looking at for the actual records?
If compliance clears it tomorrow, you're probably looking at Friday on our end, realistically speaking.