Reyes & Sterling LLP·Anderson v. Crestline Apartments, LP
Medical records, Mark speaking — what can I do for you today?
Hey Mark, my name's Margot, I'm with Atlas, reaching out on behalf of Reyes and Sterling LLP. We've got a subpoena on file over at your facility for a patient named John Anderson, date of birth August 24th, 1946 — I'm just checking in on the status of those records.
Sure, let me bring that up on my end. What's the case name, and what date-of-service range are we working with here?
Absolutely — the case is Anderson v. Crestline Apartments, LP, and we're looking for the complete treatment records covering the timeframe specified in the subpoena.
Alright, so the records are actually ready to go on our end — the hold-up is a retrieval fee that needs to be taken care of before we can release anything.
Understood, no issue there — what's the total amount? I want to get this in front of our team for approval as soon as I'm off the phone.
The total comes out to six hundred dollars based on the page count.
Perfect — six hundred dollars, noted. I'll push that for authorization this afternoon and give you a call back to sort out how we're sending payment. And once that clears, are we looking at a same-day turnaround on the release?
That's right — same day as soon as the payment goes through.